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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Jewett

November 1, 2024

5  out of  5
rating by Michael Jewett
"I truly appreciate my insurance people at this location. They always bend over backwards to make sure I’m getting the best rates on both my car and rental insurance. I would recommend them to friends or family 10/10 times."
We responded:
"Thank you very much for your nice review. Our team appreciates your kind words and the opportunity to take care of your account."
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Amy

November 1, 2024

5  out of  5
rating by Amy
"I have the best insurance agent ever! I have been able to get help right away. From a simple question to a call after my first accident at 40 plus years old. State Farm is my go to insurance for all my insurance. Thank you to Summer and her team for always taking care of me and my family. I want you to know you have made my first claim so easy and has gone very smooth."
We responded:
"We absolutely love having you as a customer, Amy. Thanks for trusting us to take care of your insurance needs."
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Cole Staples

April 11, 2023

1  out of  5
rating by Cole Staples
"My claim has never been paid and my truck is still wrecked. I’ve even filed a complaint with the state. (Update) nearly 3 months of fighting for my money and I still haven’t received it. My truck will never get repaired. Nobody should use State Farm, your vehicle is not protected. (Response to summer) it doesn’t matter that you were texting me. You never paid out the approved claim amount and I can’t fix my truck. I’ll be forced to give my truck to the bank now. I can’t possibly pay for a wrecked truck. I’ve made two complaints with the state but summer told the agency lies and they took her side. Don’t ever do business with summer jackman!"
We responded:
"Hi, Colton. I’m sorry to see that despite responding to your many texts and attempting to work through the claims process with you step by step, you are still unhappy with my office. I’ll continue to accommodate the process as best as I can. Please don’t hesitate to reach out."
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Jina davis

July 26, 2021

5  out of  5
rating by Jina davis
"She and she team are soo amazing cares about their customers and have been with summers for years."
We responded:
"Thanks for the great review and kind words, Jina. We appreciate your business and enjoy working with you. Thanks for you trust in my and my team."
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Liz Cook

March 8, 2021

5  out of  5
rating by Liz Cook
"Summer is an awesome Insurance Agent! Always trying to help us!"
We responded:
"Thanks for the kind words, Liz! I appreciate your business and the opportunity to work with you."
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Ruta Casabianca

January 21, 2021

5  out of  5
rating by Ruta Casabianca
"I was very impressed with the service, professionalism, and friendliness of the staff. I have found State Farm excellent to work with."
We responded:
"Thanks, Ruta. My team and I appreciate the opportunity to work with you. Thanks for putting your trust in us."
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M.

December 13, 2020

5  out of  5
rating by M.
"Summer and her team at state farm were great to work with! They went the extra mile to be helpful. They were patient with my questions. I would highly recommend them !"
We responded:
"Thank you, Michelle. We're happy to help in any way we can and appreciate the opportunity to take care of your account."
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Nick Rowe

September 23, 2020

1  out of  5
rating by Nick Rowe
"Avoid this place at all costs. We were quoted a price back in July for Home Owner Insurance. Three months later we get a notice to Increase our premium. Dated for the day we refinanced our home. They would not do anything to make it right. Honor the quote they gave me or even refund my money. They would only cancel the policy day of. The increase how ever started back in July. Anything to make a buck. A paper quote isn't good enough here."
We responded:
"Hi, Nick. I'm sorry that our attempt to offer you options on a home/auto bundle resulted in a negative experience for you and that our numerous documented attempts to reach you and your lender to review the coverage and quotes before getting a binder request were not successful. Quotes were provided with auto and home information provided by you, so there was no attempt to deceive. As requested, you policy was canceled and a full refund for unused premium will certainly follow. All the best to you."
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Rachel Fitzgerald

September 17, 2020

5  out of  5
rating by Rachel Fitzgerald
"Always friendly and expeditious"
We responded:
"Thanks for the nice review, Rachel!"
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Frank Dodge

August 24, 2020

5  out of  5
rating by Frank Dodge
"Awesome firm!"
We responded:
"Thanks for the nice review, Frank. We enjoy working with you."
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Becky Smith

June 2, 2020

5  out of  5
rating by Becky Smith
"Summer jackman and her team are very professional and always there to help. My truck was recently totaled and I have gotten a response an estimate and a check should be arriving any day now. My daughter was hurt and they called concerned about her. I love State Farm. I’ve been with them 30 plus years and they have always been great. Can’t go wrong with Summer and her team"
We responded:
"Thank you for your kind words and nice review. We were happy to be of assistance with your claim and sincerely appreciate your business."
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donald deltiempo

May 18, 2020

5  out of  5
rating by donald deltiempo
"Summer and her staff were very accommodating in our circumstance. Summer answered every question, every call and every email. This agent is a true professional. I’d recommend her as an agent to anyone looking for a new agent or wanting to switch. Thanks Summer!"
We responded:
"Thanks for the kind words, Donald. We appreciate your business and the opportunity to be of service to you."
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Wil Scheibe

February 26, 2020

5  out of  5
rating by Wil Scheibe
"Wonderful people. Great service"
We responded:
"The feeling is mutual, Will. Thanks for your business!"
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bigairtrix2

February 8, 2020

5  out of  5
rating by bigairtrix2
"Great insurance agent."
We responded:
"Thanks for the compliment! We’re glad your experience has been a great one."
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Cyd Anderson

January 15, 2020

4  out of  5
rating by Cyd Anderson
"These guys are amazing Katie has done an awesome job working tirelessly to get our insurance changed over and making sure we are happy."
We responded:
"Thanks for the kind words, Cyd. Katie is great, and I’m glad she made your experience a good one. We look forward to serving you."
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Wesley Usyak

June 8, 2019

5  out of  5
rating by Wesley Usyak
"Recently, my husband and I purchased a home and Summer helped with gathering mortgage insurance quotes and life insurance quotes. Summer helped us throughout the whole process. She answered all of our questions and took the time to make sure we had the best rates possible. Also, Summer made sure the policies would fit into our budget. She is genuinely a kind individual and I would reccomend her services hands down!"
We responded:
"Thanks for the kind words, Wesley. It is a pleasure working with you both, and I'm glad that you found our meetings to be helpful. Enjoy your new home!"
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Alex Youknowwhoo

March 25, 2019

1  out of  5
rating by Alex Youknowwhoo
"As a former customer let me reassure you : State Farm as a company sucks big time.Even if you like one of their individual agents in case of emergency your adjuster will be someone from out of state and will do everything possible to deny or minimize your payment.But do not trust me on that google up their recent multibillion dollar class action settlements or read the testimonies on fb before you entrust them with your own safety and well-being of your loved ones."
We responded:
"Hi, Alex. I sincerely regret that you've had such a poor experience with State Farm. Without knowing your last name and any association you might have with my agency, it is difficult to respond to your specific question or offer any concrete assistance. If your poor experience was connected in any way with my agency, I'm happy to help assist however I can. Please feel free to reach me at 208-233-6333. If your complaint is about State Farm in general, I would encourage you to register your complaint with our complaint team at 800-782-8332. Our team strives to provide excellent customer service at all times. Sincerely, Summer Jackman, Agent"
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Tasheena Russom

February 15, 2019

5  out of  5
rating by Tasheena Russom
"Great place"
We responded:
"Thanks for your review, Tasheena. It is our pleasure to take care of your account. ~Summer Jackman"
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Dennis Moore

February 12, 2019

5  out of  5
rating by Dennis Moore
"She is a great person"
We responded:
"Thanks for the great review, Dennis. It is always a pleasure to work with you. I appreciate your business. ~Summer Jackman"
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Hope Williams

August 4, 2018

5  out of  5
rating by Hope Williams
"I love State Farm, but more importantly I love the crew and Summer Jackman’s office. These guys are awesome, they take great care of All of my needs and their customer service is next to none. Summer is great and very personable and her crew is just as helpful. Tiffany helped with my recent claim and was great to work with. The first thing she asked when we told her we wrecked our truck was “Are you guys ok!” Great customer service and always happy to help!"
We responded:
"Thanks for the kind words and great review, Hope. We appreciate you and the opportunity to take care of your account. ~Summer Jackman"
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Jeff Robinson

March 14, 2018

5  out of  5
rating by Jeff Robinson
"Thanks Summer for your follow up"
We responded:
"Hi, Jeff. I responded to you via email about this claim out of respect for you and your privacy. It is always my goal to advocate for my customers and do all I can in my power to make sure your voice is heard. State Farm's interest is in settling claims as accurately and as fairly as we can for both sides. I regret that you do not feel this has been done. I will personally be available for any continued correspondence you may see necessary."
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Malt Licorice

March 2, 2017

5  out of  5
rating by Malt Licorice
"As soon as you walk through the door, you are greeted with a smile. Tiffany, the office manager, was very helpful and respectful when answering my questions. I came out definitely feeling more confident in State Farm as a company and in the Summer Jackman office in general. If you need something done, they are always prompt and on top of it which very reassuring. I highly recommend this agency for any current customers, or shopping prospects looking for an effortless experience."
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SecondOpinionMan

October 19, 2016

5  out of  5
rating by SecondOpinionMan
"Summer's team members are very knowledgeable and helpful, they always answer the phone and are pleasant to speak to. Summer is very personable and has answered all of my questions. I was concerned about getting a life policy before since I have some coverage with work, but there is a world of difference between them and I'm glad my family is better protected. Thank you Summer Jackman!"
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McKenzie Warren

June 2, 2015

5  out of  5
rating by McKenzie Warren
"I have had coverage through State Farm for many years and have always appreciated their professionalism, concern, and kindness. I have dealt with every member of the Summer Jackman team and have been given quality service by each of them. I recently needed help on getting our coverage transferred due to a move out of state and my experience was SO EASY! I gave the necessary information of our move and Brad took care of everything with an agent in our new area without me having to call anyone! AMAZING SERVICE! We have great rates on our vehicle and renters insurance. I would recommend Summer Jackman State Farm to everyone."
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Dave Martinson

June 19, 2014

5  out of  5
rating by Dave Martinson
"I can't say enough about the folks in this insurance office. Brad and Summer were very professional and when I signed up with them I actually saved $32 a month off of my old company. Even with me eventually leaving them for another state, they were very gracious and professional. Five stars."